5-Step Process to Returning to the Workplace

These are unprecedented times — our communities, families, employees and organizations as a whole have all been impacted by the COVID-19 pandemic. The decision and process for returning to the workplace can be complex and encompasses a variety of key aspects — starting with a safe, clean and secure workplace.

Fostering the wellbeing of employees and an organization can mean many things-it goes beyond the physical health of your people, and the bricks and mortar of the buildings in which your teams work.

It includes the way people connect, the stress and worries they may face personally and professionally, the work products they create, teams they lead and the culture that drives it all.

The connection between organizational wellbeing and risk management has never been more apparent or more important. – Trust Healthcare Management Resources (HMR) and our expertise to help you open back up safely.

The opening of previously closed facilities and office buildings following the pandemic requires careful planning and consideration. As local, state and federal authorities evaluate and begin to loosen shelter-in-place orders and other restrictions, your risk management, human resources and operations teams should work together to develop an action plan that addresses potential challenges to protect your people, property and organization. – Trust Healthcare Management Resources (HMR) and our team to do the heavy lifting to ensure you open up safely and stay open.

This guide is designed to be an initial approach in helping you develop an action plan guiding those decisions. It will also help you understand how HMR can help provide the services and resources you and your organization need during the pandemic recovery process. Submit a Practice Assessment to request a meeting with a Healthcare Management Consultant today.


Step 1- Eligibility To Reopen

  • Monitor and assess the legal obligations your organization may face when reopening and help to guide decision making based on state, local and federal government directives.
  • Document the information you’re tracking to help inform the development of policies and procedures should you decide to reopen.

Step 2- Employees: Implementation Policies and Procedures by Role and Function

  • Infection prevention measures
  • Social distancing and hygiene
  • Personal protective equipment
  • Proactive claims management
  • Employee assistance programs
  • Compensation and benefits modifications
  • HR policy considerations

Step 3- Facilities And Equipment: Sanitization, Life Safety, Building System and Social Distancing

  • Cleaning and decontamination protocols
  • Industrial hygiene and engineering protocols
  • Protection and response protocols

Step 4- Operations Supply Chain And Third Party (PPE Equipment, Sanitizers, Protective Barriers)

  • Product, services and partners
  • Distribution/transportation/deliveries
  • Business continuity planning

Step 5- Customers, Clients And Public

  • Contact points
  • Communications consulting
  • Waivers and notices
  • Claims reporting support
Healthcare Management Resources