Healthcare Management Resources
Client Satisfaction Survey

Client Satisfaction Survey

We value your business and your comments. Please help us continue to improve the quality and scope of services we provide to you by taking a few minutes to complete the survey below. At the end of the survey you will have the opportunity to provide your name or remain anonymous. Your feedback is very important to us.

1. We are satisfied with the overall service and peformance of HBR.
2. We are satisfied with the overall performance of our Account Receivables.
3. We are satisfied with the timeliness of the data entry of our charges and receipts.
4. We are satisfied with the ageing status of our accounts.
5. We are satisfied with the montly reports provided to us.
6. We are satisfied with the special/custom reports we have requested.
7. We are satisfied with the availability of our assigned billing specialist(s) to us and our patients.
8. We are satisfied with the level of professionalism and knowledge of our assigned billing specialist(s).
9. We are satisfied with the availability and accessibility of HBR management.
10. We are satisfied with the availability and response time of HBR to our hardware and software support needs.
Comments:

Please tell us about your organization

We have been a client of HBR's for:
We use Cerner Appointment Scheduling.
I am interested in learning more about the Cerner Electronic Medical Records.
I am interested in learning more about Cerner automated voice message system for appointment reminders.
Please indicate if you are interested in coding services.
Reimbursement/Coding Analysis

 		Inservice with MD's

 Other Coding Services

If you would like to be contacted, please enter your name and practice name below.

Name:
Practice name: